Today is Thanksgiving here in the U.S. Traditionally, it is the start of the year-end holiday season which lasts through the New Year. Many business owners (not those in retail!) see this as a slower time of the year with people distracted by shopping, holiday parties and vacations tacked around the actual holidays. So, if the customer side of your business is slower, maybe it is a good time to spend more time than usual on planning and improving your business.